![]() ![]() Since the person investigating the error cannot step into the code in the POS like you can in Dynamics AX 2009 or AX 2012 product, it is harder to find out why the code is failing. There is a table in the POS DB that stores all of the actions and errors. So the end user (or help desk person) now needs to report the error to the appropriate people within the organization to make sure that it can be investigated since it will more than likely be one of three things: a user error, a bug in the system, or a situational thing like a network or service issue. On occasions, a user will see an error within the POS and something unusual will happen like clear out all of the items selected in the POS or crash the POS. It was helpful back then so maybe some of the people on AX 2009 for Retail can still use it. NOTE: This is an old post I'm just now getting around to posting 3 years later. ![]()
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